This covers Kaizn Premium, Kaizn Academy, and Kai Link. This page adds to our Privacy Policy. Where they differ about what you give your assistant through Kai Link, this page applies. For everything else we collect, see the Privacy Policy. Your Academy account information is covered by our Privacy Policy.
What we keep
Your info holds what you tell your assistant and what your setup chats save: your basics, goals, what you want to learn, tools you use, and how you like to work. You can view and edit it in your dashboard, or tell Claude and Kai Link saves it.
It lives in Kaizn's own Cloudflare database behind Kai Link, not in a document or notes app.
Depending on your plan, Kai Link also saves notes, contacts, touches, reminders, questions and feedback, shared with the other members of a team workspace where you have one. They are stored in Kaizn's database too.
The Academy website holds none of your info. It asks Kai Link when you open the page.
Who can see it
Kaizn has no way of reading your data. Your info and your contacts, notes, reminders, and touches are encrypted with 256-bit AES and their own key.
In a shared team workspace, the team's contacts and notes use one key for that team.
Kaizn can see which features and tools you use, which courses you take, and how far along the roadmap you are.
Kai Link keeps a usage log of which tools you use, when, and whether they worked, so Kaizn can see how members use the platform. For the tools that hold your info, contacts, touches, reminders, notes, questions, and feedback, the log keeps none of what you sent. For other tools, it keeps what you asked for, such as which course or lesson.
Feedback and questions you send us, we read.
What kind of protection this is
Your info is encrypted at rest with 256-bit AES, with a separate key for each member.
We do not give you a key to hold, so you cannot lose access to your own info by losing a key.
We protect it with strong security on our side.
No system is perfectly secure, so we cannot promise that nothing will ever go wrong.
Claude, Anthropic, and Cloudflare
Your Claude account is yours. Your Claude chats stay in your Claude account, under your agreement with Anthropic, which we do not control. Kai Link receives what Claude sends to its tools, and keeps what its tools save for you, your sign-in, and the usage log described here.
Cloudflare hosts the database.
Your choices
To make a privacy request, email [email protected] with "Privacy Request" in the subject. This page adds no promise on export or deletion beyond Privacy Policy section 9.
Contact
Kaizn, LLC, 1042 E Fort Union Blvd #385, Midvale, UT 84047. [email protected].